Popular World (hereinafter referred to as "Popular Singapore", "we" or "us") recognises that you care about how the information we collect about you is used and shared. This Privacy Policy outlines the information collection, use and sharing practices of Popular Singapore, including any other web sites, products, services or mobile applications operated by us.

BY ACCESSING AND USING THIS WEB SITE, AND/OR PROVIDING YOUR PERSONAL INFORMATION AND DATA TO ANY OTHER WEB SITES, PRODUCTS, SERVICES OR MOBILE APPLICATIONS OPERATED BY US, YOU CONSENT TO THIS PRIVACY POLICY AND THE PURPOSES FOR WHICH INFORMATION ABOUT YOU IS COLLECTED, USED OR DISCLOSED AS INDICATED HEREIN AND OTHER MATTERS AS MAY BE REQUIRED UNDER THE PERSONAL DATA PROTECTION ACT 2012 (the Act), AS MAY BE AMENDED FROM TIME TO TIME.

THIS PRIVACY POLICY SUPPLEMENTS BUT DOES NOT SUPERSEDE NOR REPLACE ANY OTHER CONSENT YOU MAY HAVE PREVIOUSLY PROVIDED TO US NOR DOES IT AFFECT ANY RIGHTS WHICH WE MAY HAVE AT LAW IN CONNECTION WITH THE COLLECTION, USE OR DISCLOSURE OF YOUR PERSONAL DATA.

IF YOU DO NOT CONSENT OR DO NOT AGREE TO OUR PRIVACY POLICY, PLEASE DO NOT PROCEED FURTHER AND DO NOT PROVIDE ANY PERSONAL INFORMATION OR DATA.


 

What Information About You Is Collected and Stored?

INFORMATION YOU GIVE US.

The personal information that you enter on this Web Site such as your name, date of birth, gender, telephone numbers, postal and electronic mail addresses, password, billing and delivery addresses, payment information, banking and/or credit card details etc. are collected and stored by us. All of this data is characterized by the fact that you have provided this information yourself and you are responsible to keep us up-to-date by informing us of any changes. We use this information for the purposes described in this Privacy Policy. Please contact us if you object to further processing of your personal data or wish for your information to be removed from our database.

You undertake to treat your username, password, payment and order details confidentially and not make it available to unauthorised third parties and to inform us immediately if you know or believe the confidentiality of your username and password has been lost, stolen or compromised in any way.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services.

INFORMATION AUTOMATICALLY COLLECTED.

In order to analyse and improve popularonline.com.sg and your shopping experience, we automatically receive and store certain types of information whenever you visit this Web Site. For example, we collect your Internet Protocol (IP) address, browser information and reference site domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage.

INFORMATION COLLECTED USING COOKIES.

Also, like many other Web Sites, we use "cookies", which are files stored in your computer or mobile device by your web browser while browsing popularonline.com.sg. We use cookies to allow you to: navigate across pages of this Web Site efficiently; remember your preferences; and to help us recognize you and generally improve your browsing experience when shopping with us.

You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

INFORMATION FROM OTHER SOURCES.

We may also collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

 

Information Collected from Minors

Customer must be at least 18 years old or under the supervision of your parents or legal guardians to access our website

If you are under the age of 18, you should use this Web Site only with the involvement or supervision and consent of a parent or guardian and should not submit any personal information to us.  Where we collect credit card information and the credit card information is verified via a third-party payment processing service for the purpose of verifying parental or guardian consent to the use of the website by a minor, this information is not permanently stored in the website server and is immediately disposed after a verification request has been performed by the third-party payment processing service.

We shall not be in any way liable or responsible to any person for any loss or damage of any kind howsoever caused in the event any personal information is inadvertently collected from any person under the age of 18 arising out of or in relation to the use of this Web Site.

 

Use of Information

We use the personal information we collect from you for the following purposes

  • To register and manage your account, where you have registered an account with us;
  • To provide you with a quick and simple checkout experience;
  • To process your orders, contact you concerning the status of an order, answer any of your questions, or otherwise contact you when necessary;
  • To contact you about upcoming sales, promotions, and product information;
  • To invite you to participate in contests and other promotions;
  • To help us learn more about our site visitors and customers and to improve their shopping experience and our business;
  • To personalise web content and advertising based on your characteristics or preferences
  • To address problems with the Web Site, our business or our products and services and to protect the security of the Web Site and our business;
  • To contact you about upcoming promotions and offers from our partners;
  • To invite you to participate in market research and surveys;
  • To promote our Web Site and our businesses;
  • To manage our administrative and business operations and complying with internal policies and procedures;
  • To prevent, detect and investigate crime and analyses and manage any commercial risks;
  • To manage legal risk (including but not limited to obtaining legal advice, dispute resolution); and
  • To meet with any applicable laws, regulations, code of practice or guidelines issued by legal or regulatory bodies which are binding on us (including but not limited to responding to regulatory queries, regulatory investigation, disclosing to regulatory body, conducting audit checks, due diligence and investigations).

 

With Whom Do We Share Information?

We do not share with others any personal information that you provide to us through this Web Site, except as described below.

Third party services. We may engage third parties to perform services in connection with the operation of our business. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform. Examples of these services include but not limited to professional advisers such as auditors, lawyers, marketing and promotional material distribution, email messaging services, delivery services, handling of payment transactions, solvency check, address check, web site evaluation, data storage, data analysis and, where applicable, data cleansing or disposal.

Where required by law or necessary. We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Popular Singapore or any of our affiliates, business partners, customers or others.

Marketing partners. We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period. This information generally is shared in an aggregated form.

 

External links

Our Web Site, including any other web sites, products, services or mobile applications operated by us may, from time to time, contain links to external web sites. We recommend that you read the privacy policies of these external sites, as we are not responsible for the policies or content of such sites.

 

What Steps Are Taken To Keep Personal Information Secure?

We make a strong commitment to keeping your personal information secure. We use various reasonable security measures, including encryption and authentication tools to protect the personal information received from you. However, please note that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. We advise you to change your password often and ensure you use a secure browser.

 

Transfer of personal information overseas

As the Internet is a global environment, collecting and processing personal information may involve the transmission of this data internationally, including outside the country where you are located. Transmission of personal information internationally will be in accordance with the Act and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the Act. By giving your personal information to us or communicating electronically with us, you therefore acknowledge and agree to these transfers and for your personal information to be processed in this way.

 

Remarketing

We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. To achieve this, Popular Singapore and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on your past visits to our website.

 

Guest

You may visit our Platform (As described in the Terms & Conditions) and explore it without having to provide any personal information. During your visit to our site, your identity will be maintained and we will not be able to identify you unless you have an account on our site and login using your username and password.

 

Retention of Personal Data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected or as required by applicable law.

 

Privacy Policy Changes

From time to time, we may make changes to the Privacy Policy. In this respect, we reserve the right to change this Privacy Policy at any time. Updated versions will be posted here. You are expected to check this page periodically for any updated version of the Privacy Policy. By continuing to access and use the services on this popularonline.com.sg, you are deemed to have accepted the changes to the terms of this Privacy Policy.

 

Objection and Withdrawal of Consent

You may communicate your objection towards our continual use and/or disclosure for any of your personal information by contacting us at dpo@popularworld.com.

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, contact us at dpo@popularworld.com.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection or choose to withdraw your consent towards our usage of your personal data; we may not be in a position to continue to provide our products or services to you.

 

Questions about our Privacy Policy

If you would like to see the data Popular Singapore holds on you (there is a charge for this service) or if you have any questions or concerns related to this Privacy Policy and/or our practices, or a complaint or dispute, please contact us at popularonlinechat@popularworld.com.

We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

 

Governing Law

This Privacy Policy and your use of this Web Site shall be governed by the laws of Singapore.

 

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